Refund Policy
Medicube organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to themsdicube.shop.
Medicube: support
For Medicube customers at themsdicube.shop, this section explains support. For return or exchange assistance, contact Support@themsdicube.shop or 5035451276.
What Medicube customers should know about refund timing
Medicube publishes this refund timing guidance for customers using themsdicube.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
order problems at Medicube
Medicube publishes this order problems guidance for customers using themsdicube.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Our approach at Medicube to eligibility
Medicube publishes this eligibility guidance for customers using themsdicube.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
How Medicube handles exceptions
For purchases made through themsdicube.shop, Medicube applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
starting a request at Medicube
For Medicube customers at themsdicube.shop, this section explains starting a request. To start a return or exchange, contact us at Support@themsdicube.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at Medicube to condition of returns
This condition of returns section covers orders and visits through themsdicube.shop for Medicube. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themsdicube.shop
Phone: 5035451276
Physical address: 495 N Lumpkin St, Athens, Georgia, 30601, United States