Shipping

Shipping Policy

This Medicube page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to themsdicube.shop.

delivery area at Medicube
Medicube publishes this delivery area guidance for customers using themsdicube.shop. Orders can be shipped only to addresses within the United States. Standard shipping is free.

Our approach at Medicube to tracking and addresses
For Medicube customers at themsdicube.shop, this section explains tracking and addresses. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Our approach at Medicube to processing and transit
For Medicube customers at themsdicube.shop, this section explains processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from Medicube on delivery issues
For Medicube customers at themsdicube.shop, this section explains delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@themsdicube.shop or 5035451276. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

returns after delivery at Medicube
Customers using themsdicube.shop can rely on the following Medicube guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Medicube also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@themsdicube.shop
Phone: 5035451276
Physical address: 495 N Lumpkin St, Athens, Georgia, 30601, United States